Customer Service


Delivery type

Delivery is provided by our partner DHL. The average time is 2 to 3 days on average, depending on the countries served. Please note that DHL may not serve certain places of delivery in your country.

Countries we deliver

The site should normally be able to directly recognize the country from which you are connected.

Track delivery

You have the ability to track the delivery of your order with the search number provided by DHL.
You will find your order tracking number, either in my order or in the delivery confirmation email.
Registered users can also monitor the status of deliveries of their orders in My account.
The book courier Monday to Friday during office hours and can fix an appointment. The courier will try to deliver the package for two consecutive days.
The undelivered orders will be returned to our warehouse.

Costs and delivery times

Express delivery
Delivery within 2-3 business days
Participation in shipping EUR 9,00